The impact of identity theft and a fear of online shopping caused retailers to miss out on $21 billion in online sales in 2008, according to new study released today by Javelin Strategy & Research. The study found that 12 percent of fraud victims report they no longer shop online, while 25 percent said that the frequency of their online purchases has decreased, and 19 percent say they now spend less money when shopping online.

Security is not the only issue online retailers face. The survey also uncovered that less than half of online … Continue Reading