While retailers are looking to increase sales and average order values, customers are looking for good deals and low prices.

How do Retailers Get Customers to Pay Full Price?
And What Promotions will Payoff When They Won’t?

On Thursday February 11, join eBillme and Lauren Freedman, president of the e-tailing group, for an interactive, live webinar focused on the bottom line:

Getting Your Customers to Pay Full Price.

Topics include:
- Quicker, faster, cheaper. Delivering for today’s demanding customer.
- Promotional ploys that please the customer and the bottom line.
- Creative twists on traditional promotional tactics that inspire purchasing.
- … Continue Reading

Much has been said and written about social media. What is it, what is the point of it, and should a company invest the time and effort in it, and which sites are worthwhile.

I remember wondering if I should create a social media profile and participate in every one. At one point, I counted over 50 that were “hot” and people were talking about. Then got excited because I found a service called namechk http://namechk.com/ that lets you register your brands at over 100 social media sites. Over 100 sites!!! How could anyone keep track and manage profiles on … Continue Reading

The credit card bill passed this year was supposed to take full effect in Feb 2010. This bill has 3 main impact areas:

1) General regulation regarding billing, interest rates, etc…

2) Specific to those 21 years old or younger

3) Gift card management

The credit card bill provisions have some serious implications for eTailers, especially those whose demographics focus on those 21 years old and younger, as well as those eTailers who issue credit and those who issue gift cards. The impact of the credit card bill on eTailers was discussed in detail on a webinar conducted by Sucharita Mulpuru of … Continue Reading

The impact of identity theft and a fear of online shopping caused retailers to miss out on $21 billion in online sales in 2008, according to new study released today by Javelin Strategy & Research. The study found that 12 percent of fraud victims report they no longer shop online, while 25 percent said that the frequency of their online purchases has decreased, and 19 percent say they now spend less money when shopping online.

Security is not the only issue online retailers face. The survey also uncovered that less than half of online … Continue Reading

eBillme, the only cash based alternative payment option that leverages online banking for eCommerce checkouts, online and in the call center, announced that the company has raised $12 million in a recently completed round of financing. The financing was led by the multibillion-dollar, global venture capital firm, Canaan Partners, as well as existing investor Celtic House Venture Partners, investors in software and Internet services companies. Maha Ibrahim, General Partner at Canaan Partners, and Pierre-André Meunier, P.Eng., Partner at Celtic House, will join eBillme’s Board of Directors.

“This … Continue Reading